All purchases made through this website, or over the phone through customer service, are subject to the following Terms & Conditions.
In any and all bookings, the person making the booking shall be deemed to have accepted these conditions on behalf of the guest(s) named in the booking.
No variation to these Terms & Conditions shall be of any effect unless made in writing by and with the authority of the company.
Upon release of payment and guarantee of booking, all guests submit 100% compliance to the following Terms & Conditions Policy.
Should any doubt or dispute with said Terms & Conditions arise before booking, guests are requested to contact the company before confirming a booking.
All services are fulfilled and provided by RESTART S.R.L. Elements of your services may be provided by third parties under a contract with RESTART S.R.L.

It is client’s responsibility to provide all the exact and necessary details at the time of the booking.
Be advised that we require forty- eight (48) working hours to process the reservations.



Restart srl is able to accept the following payment methods: Euro cash the day of the service or via credit card (Mastercard, Visa, American Express) before the scheduled service, as per our payment methods. Your credit card will be charged in Euro currency.



  • Cancellations made by clients must be requested in writing via email and the date of cancellation will be calculated based on Italian standard time.
  • Cancellations more than 30 days prior to arrival date: full refund
  • Cancellations between 29 and 15 days prior to arrival date: 50% of the total amount will be charged.
  • Cancellations between 14 days and the tour date: full amount will be charged.
  • In case of no-show: full amount will be charged.
  • In case of bad weather conditions and in case it will not be possible to change the tour date: full refund will be given.



The company strongly recommends guests arrange travel insurance to cover cancellations and delays due to unforeseen circumstances, or those beyond all control (e.g. inclement weather, strikes, seismic events). It is also recommended guests arrange medical and personal insurance to cover any medical expenses, loss of baggage, loss of personal belongings, or other such travel mishaps. Guests agree that both the company and any local partner operators are not liable for any of such unforeseen circumstances, and hold both parties harmless. All claims to reimbursements for insurance must go directly through the insurance provider, and not through Restart s.r.l.